Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use TXME.

Last updated: September 20, 2026

1. Information We Collect

Personal Information

  • Account information (name, email address, username)

  • Profile information you choose to share

  • Goals and progress data you enter into the app

  • Communication preferences and settings

Usage Data

  • App usage patterns and feature interactions

  • Device information (type, operating system, unique device identifiers)

  • Log data (IP address, access times, pages viewed)

  • Performance and analytics data to improve our services

Social Features

  • Messages and interactions with other users (when you participate in group features)

  • Shared goals and progress updates (when you choose to share them)

  • Support network connections and activity

2. How We Use Your Information

Core Services

  • Provide and maintain the TXME app and its features

  • Process your goals and track your progress

  • Enable social features and connections with your supporters

  • Send you important notifications about your goals and activities

Improvement and Support

  • Analyze app usage to improve features and user experience

  • Provide customer support and respond to your inquiries

  • Conduct research and development for new features

  • Detect and prevent fraud, abuse, and technical issues

Communication

  • Send you updates about new features and improvements

  • Provide educational content related to goal achievement

  • Send promotional messages (you can opt out at any time)

3. Information Sharing and Disclosure

With Your Consent

  • Information you choose to share with your support network

  • Goals and progress you make public or share with specific groups

  • Any additional sharing you explicitly authorize

Service Providers

  • Analytics providers to help us understand app usage

  • Cloud storage providers for data hosting and backup

  • Customer support tools to provide better assistance

  • Email service providers for communications

Legal Requirements

  • When required by law, regulation, or legal process

  • To protect our rights, privacy, safety, or property

  • To protect the rights, privacy, safety, or property of our users

  • In connection with a merger, acquisition, or asset sale

4. Data Security and Protection

Security Measures

  • Encryption of data in transit and at rest

  • Regular security assessments and updates

  • Access controls and authentication requirements

  • Secure cloud infrastructure with leading providers

Data Retention

  • We retain your data only as long as necessary for our services

  • Account data is retained while your account is active

  • You can request data deletion at any time

  • Some anonymized data may be retained for analytical purposes

5. Your Rights and Choices

Access and Control

  • Access, update, or correct your personal information

  • Download a copy of your data

  • Delete your account and associated data

  • Control your privacy settings and sharing preferences

Communication Preferences

  • Opt out of promotional emails and notifications

  • Customize which app notifications you receive

  • Control how your information is used for marketing

Regional Rights

  • EU residents have additional rights under GDPR

  • California residents have rights under CCPA

  • Other jurisdictions may provide additional privacy rights

6. Cookies and Tracking Technologies

Types of Technologies

  • Necessary browser storage to remember your privacy choices and provide core site functions

  • Google Analytics 4 (GA4) to measure pages viewed and site performance when you allow analytics

  • Mixpanel analytics and sampled session replay to understand feature use and improve the experience when you allow analytics

  • FirstPromoter and campaign parameters to measure referrals and marketing attribution when you allow referral and marketing tracking

Your Choices

  • Optional analytics and referral technologies remain off until you choose to allow them

  • You can accept, reject, or manage each optional category from the consent notice

  • You can change or withdraw your choice at any time through the Cookie Settings link in the website footer

  • We honor supported Global Privacy Control signals by keeping referral and marketing tracking disabled

Data Minimization

  • Analytics page URLs exclude query strings so referral codes and campaign identifiers are not included in page-location events

  • Session replay is sampled and begins only after analytics permission is granted

  • Withdrawing permission stops future optional tracking and clears TXME's optional attribution storage on that device

Questions About This Policy?

If you have any questions about this Privacy Policy or how we handle your information, we're here to help.

Contact Usprivacy@txme.io

This Privacy Policy is effective as of September 20, 2026. We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.